Tre Cool wrote:Went to collect my QLE members ticket to be told to walk around to a booth near Sandy's bar to collect my ticket. Why not just have the booth near the ticket office and QLE members can pick their tickets up near the stand for convenience?
Sneag wrote:There is a hole in the roof above R29 - R33 K block. Rain is pouring in.
Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Martin Shaw wrote:Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Very sorry to hear that audio subscribers had commentary of Harrogate v Walsall. Clearly not acceptable. At half time, we reported it to the technical people who assured us they would look into it. Even more disappointing to later hear that it was not fixed until the closing minutes of the game. I'll ask Mark to complain in the strongest possible terms to ensure that doesn't happen again. It should not have happened in the first place, as the audio was correct on the video feed.
Big yella wrote:Martin Shaw wrote:Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Very sorry to hear that audio subscribers had commentary of Harrogate v Walsall. Clearly not acceptable. At half time, we reported it to the technical people who assured us they would look into it. Even more disappointing to later hear that it was not fixed until the closing minutes of the game. I'll ask Mark to complain in the strongest possible terms to ensure that doesn't happen again. It should not have happened in the first place, as the audio was correct on the video feed.
Wow! How lucky to have video with no commentary. Try 33 minutes with absolutely nothing and then the wrong commentary.
Keep trying to defend it all you want Martin, this monopoly (that gets you in free, whilst we sit at home) provides a terrible service and is not fit for purpose. The amount of complaints every week since its inception proves so.
Big yella wrote:Martin Shaw wrote:Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Very sorry to hear that audio subscribers had commentary of Harrogate v Walsall. Clearly not acceptable. At half time, we reported it to the technical people who assured us they would look into it. Even more disappointing to later hear that it was not fixed until the closing minutes of the game. I'll ask Mark to complain in the strongest possible terms to ensure that doesn't happen again. It should not have happened in the first place, as the audio was correct on the video feed.
Wow! How lucky to have video with no commentary. Try 33 minutes with absolutely nothing and then the wrong commentary.
Keep trying to defend it all you want Martin, this monopoly (that gets you in free, whilst we sit at home) provides a terrible service and is not fit for purpose. The amount of complaints every week since its inception proves so.
Dan wrote:Big yella wrote:Martin Shaw wrote:Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Very sorry to hear that audio subscribers had commentary of Harrogate v Walsall. Clearly not acceptable. At half time, we reported it to the technical people who assured us they would look into it. Even more disappointing to later hear that it was not fixed until the closing minutes of the game. I'll ask Mark to complain in the strongest possible terms to ensure that doesn't happen again. It should not have happened in the first place, as the audio was correct on the video feed.
Wow! How lucky to have video with no commentary. Try 33 minutes with absolutely nothing and then the wrong commentary.
Keep trying to defend it all you want Martin, this monopoly (that gets you in free, whilst we sit at home) provides a terrible service and is not fit for purpose. The amount of complaints every week since its inception proves so.
For the record Martin doesn’t “get in free” he always buys a season ticket as well as working many many hours for free for OUR football club without getting so much as a thank you half the time. You’re bang out of order having a pop at Martin for this shambles when the guy has got nothing to do with iFollow & has no power to sort anything out. Not one of your best posts yella.
Wow! How lucky to have video with no commentary. Try 33 minutes with absolutely nothing and then the wrong commentary.
Keep trying to defend it all you want Martin, this monopoly (that gets you in free, whilst we sit at home) provides a terrible service and is not fit for purpose. The amount of complaints every week since its inception proves so.
Big yella wrote:Dan wrote:Big yella wrote:Martin Shaw wrote:Sue wrote:I'm not for one minute suggesting that this is the Club's fault, nor that they are able to improve things, but they need to know just how bad the new version of iFollow is. People will refuse to subscribe to such a bad service, robbing MTFC of much-needed income. I'm not the only person suffering huge frustration; there are loads of complaints on other threads. Today's audio commentary was apparently showing Leyton Orient v Stags, but was actually broadcasting Harrogate v Walsall for the first 80 mins or so of the match. I reported this via the 'help' live chat on iFollow, but only received a generic instruction to download the latest version of the app. You can't even access it via the old app, so it should have been obvious that I had already done this. A second attempt to report it remained unacknowledged.
If anyone at MTFC has any influence in the iFollow world, please could you let them know that there are many Stags fans who are far from happy with their service?
Cheers
Very sorry to hear that audio subscribers had commentary of Harrogate v Walsall. Clearly not acceptable. At half time, we reported it to the technical people who assured us they would look into it. Even more disappointing to later hear that it was not fixed until the closing minutes of the game. I'll ask Mark to complain in the strongest possible terms to ensure that doesn't happen again. It should not have happened in the first place, as the audio was correct on the video feed.
Wow! How lucky to have video with no commentary. Try 33 minutes with absolutely nothing and then the wrong commentary.
Keep trying to defend it all you want Martin, this monopoly (that gets you in free, whilst we sit at home) provides a terrible service and is not fit for purpose. The amount of complaints every week since its inception proves so.
For the record Martin doesn’t “get in free” he always buys a season ticket as well as working many many hours for free for OUR football club without getting so much as a thank you half the time. You’re bang out of order having a pop at Martin for this shambles when the guy has got nothing to do with iFollow & has no power to sort anything out. Not one of your best posts yella.
Wow! That is dedication, to buy an Orient season ticket for this one game and to think he has to do it for the other 22 away games as well. Like I said, Wow!
And at no point did I say it was in anyway Martin's fault the monopoly that is ifollow is such a shambles. I commented on his, in my opinion, pathetic and consistent defence of the shambles.
An example, look at the reply above, which basically translates into 'it's something you're doing wrong, not ifollows fault'. So that will be me and everyone else who had problems, firstly problems with getting connected and then with those getting the commentary from a totally different game yesterday.
Sue wrote:I tried that, but no joy. I was using Safari but maybe I should have tried other browsers. Any browser you would recommend, Kernow?
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