Chrisuknottm wrote:Like many other season ticket holders who want to go with a friend(s) and sit together I had to wait until general release today to get two tickets together and I suspect many others were in the same situation.
The two lads manning the windows were doing their best but didnt anyone anticipate demand for at least this morning.......I got there at 9.45 and by the time I left at 10.40 the queue was bigger than when I got there. Sometimes we just shoot ourselves in the foot with our customer service.
grufti wrote:there will be a 'Cron Job' that releases unprocessed tickets online. It won't be 24hrs though, my website used to run it every hour at 30 mins past the hour, so the most you'd have to wait for tickets to be released would be up to an hour.
The processing of online tickets will be to put them in envelopes and get them off sale, so they don't oversell and can take stock of the actual picture at the end of today. Sensible policy given the demand.
Chrisuknottm wrote:Like many other season ticket holders who want to go with a friend(s) and sit together I had to wait until general release today to get two tickets together and I suspect many others were in the same situation.
The two lads manning the windows were doing their best but didnt anyone anticipate demand for at least this morning.......I got there at 9.45 and by the time I left at 10.40 the queue was bigger than when I got there. Sometimes we just shoot ourselves in the foot with our customer service.
CassellsCap wrote:Looks like a lot going to be disappointed
Stag95 wrote:Ahhhh should've got mine on Saturday but the rain put me off. Does anyone know what time they start answering the phones in the morning? That's my only chance since they're not doing online sales now - ridiculous.
CassellsCap wrote:Looks like a lot going to be disappointed
Woodclanger 1 wrote:I wonder if Chipolata will send us some more?
Jamie wrote:grufti wrote:there will be a 'Cron Job' that releases unprocessed tickets online. It won't be 24hrs though, my website used to run it every hour at 30 mins past the hour, so the most you'd have to wait for tickets to be released would be up to an hour.
The processing of online tickets will be to put them in envelopes and get them off sale, so they don't oversell and can take stock of the actual picture at the end of today. Sensible policy given the demand.
It probably is a cronjob, but whatever code is doing it would take seconds to update. You can make a cronjob run as often as you like, every minute if required.
Each session has a timestamp so you just flush every session older than say 60 mins but do that every minute. Its basic stuff.
Steve, if the club want a proper online system, let me know
arsene wengers coat wrote:In the event that I don't get a ticket which looks likely now, anyone who has overbought or has a spare please can you PM me?
Thank you.
arsene wengers coat wrote:In the event that I don't get a ticket which looks likely now, anyone who has overbought or has a spare please can you PM me?
Thank you.
Foresttownstag wrote:arsene wengers coat wrote:In the event that I don't get a ticket which looks likely now, anyone who has overbought or has a spare please can you PM me?
Thank you.
There’s 400 left...
Stag95 wrote:Foresttownstag wrote:arsene wengers coat wrote:In the event that I don't get a ticket which looks likely now, anyone who has overbought or has a spare please can you PM me?
Thank you.
There’s 400 left...
They'll be gone by lunchtime.
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