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iFollow, including new App

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Re: iFollow, including new App

Postby bobbystagsfan » Mon Sep 07, 2020 10:06 am

So can non season ticket holders pay £10 this Saturday to watch the game?
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Re: iFollow, including new App

Postby Sneag » Mon Sep 07, 2020 10:08 am

bobbystagsfan wrote:So can non season ticket holders pay £10 this Saturday to watch the game?


I think that's the plan.
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Re: iFollow, including new App

Postby Martin Shaw » Mon Sep 07, 2020 11:38 am

bobbystagsfan wrote:So can non season ticket holders pay £10 this Saturday to watch the game?

Yes. For every league and cup game, home and away, certainly while they are behind closed doors.
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Re: iFollow, including new App

Postby bobbystagsfan » Mon Sep 07, 2020 1:12 pm

Martin Shaw wrote:
bobbystagsfan wrote:So can non season ticket holders pay £10 this Saturday to watch the game?

Yes. For every league and cup game, home and away, certainly while they are behind closed doors.



Cheers Martin!
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Re: iFollow, including new App

Postby Martin Shaw » Mon Sep 07, 2020 2:38 pm

this was posted by the club on facebook yesterday:

The EFL will be sending us the codes tomorrow.
We will aim to get the codes sent to season ticket holders by close of play tomorrow, for Saturday’s match at home to Tranmere.
Season ticket holders will receive a separate code for each home league game. It is vital that the ticket office has your up to date email address and that you use the same email to register your account on iFollow Stags.
"Four points clear as Lincoln are McCaffreyised", CHAD headline, April 1975
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Re: iFollow, including new App

Postby Dave Wayne » Tue Sep 08, 2020 10:10 am

Martin Shaw wrote:this was posted by the club on facebook yesterday:

The EFL will be sending us the codes tomorrow.
We will aim to get the codes sent to season ticket holders by close of play tomorrow, for Saturday’s match at home to Tranmere.
Season ticket holders will receive a separate code for each home league game. It is vital that the ticket office has your up to date email address and that you use the same email to register your account on iFollow Stags.

Received my code by email about 6.30pm yesterday.
If anyone has bought a season ticket and not received their code for Saturday's match, now is probably the time to contact the club. ;)
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Re: iFollow, including new App

Postby part time pete » Tue Sep 08, 2020 12:39 pm

Received my code this morning at 10.15am
Those accustomed to privilege may feel that equality is oppression.
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Re: iFollow, including new App

Postby Birminghamstag10 » Tue Sep 08, 2020 12:57 pm

got my code but you still need to enter credit card details??
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Re: iFollow, including new App

Postby part time pete » Tue Sep 08, 2020 1:54 pm

Birminghamstag10 wrote:got my code but you still need to enter credit card details??



Yes but the costs on the screen is NIL pounds when you apply the code.

Your receipt via email says you have paid £10, but your bank account hasn’t been charged.
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Re: iFollow, including new App

Postby Birminghamstag10 » Tue Sep 08, 2020 2:48 pm

part time pete wrote:
Birminghamstag10 wrote:got my code but you still need to enter credit card details??



Yes but the costs on the screen is NIL pounds when you apply the code.

Your receipt via email says you have paid £10, but your bank account hasn’t been charged.


nice one mate, many thanks....
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Re: iFollow, including new App

Postby Martin Shaw » Tue Sep 08, 2020 3:02 pm

"Four points clear as Lincoln are McCaffreyised", CHAD headline, April 1975
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Re: iFollow, including new App

Postby Martin Shaw » Wed Sep 09, 2020 1:48 pm

"Four points clear as Lincoln are McCaffreyised", CHAD headline, April 1975
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Re: iFollow, including new App

Postby Martin Shaw » Fri Sep 11, 2020 9:27 am

"Four points clear as Lincoln are McCaffreyised", CHAD headline, April 1975
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Re: iFollow, including new App

Postby geoffhill » Fri Sep 11, 2020 9:39 am

I purchased my match pass on the 9th.£10 was taken out of my account but has not been credited back in.I went ith the cluband saw Lynn and she gave me a number to ring to complain.She said it had nothing to do with the club.I rang the number and left a message.Not heard anything yet.
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Re: iFollow, including new App

Postby part time pete » Fri Sep 11, 2020 10:22 am

geoffhill wrote:I purchased my match pass on the 9th.£10 was taken out of my account but has not been credited back in.I went ith the cluband saw Lynn and she gave me a number to ring to complain.She said it had nothing to do with the club.I rang the number and left a message.Not heard anything yet.


Why did you pay if you are season ticket holder. All the details say you have to have the code and enter it when you purchase.
Those accustomed to privilege may feel that equality is oppression.
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Re: iFollow, including new App

Postby STAGS FOR LIFE » Fri Sep 11, 2020 11:51 am

:)

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Re: iFollow, including new App

Postby Brinner » Fri Sep 11, 2020 12:21 pm

On Monday I emailed ifollow to inform them I had changed my email address so could they please change it to enable me to watch tomorrow's match. It is now midday Friday and they still have not done it despite a further reminder. How long does it take to change an email address for goodness sake? This, together with past experiences, seems to show they are a very badly run outfit. I subscribe to ifollow as well as being a season ticket holder. Think I will reconsider whether I renew my ifollow subscription.
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Re: iFollow, including new App

Postby Chrisuknottm » Fri Sep 11, 2020 1:28 pm

part time pete wrote:
geoffhill wrote:I purchased my match pass on the 9th.£10 was taken out of my account but has not been credited back in.I went ith the cluband saw Lynn and she gave me a number to ring to complain.She said it had nothing to do with the club.I rang the number and left a message.Not heard anything yet.


Why did you pay if you are season ticket holder. All the details say you have to have the code and enter it when you purchase.


Hi Pete I read your previous message saying that we'd get a receipt saying you'd paid £10 but wouldn't be charged but now your response here (and sorry if I'm confused) says we shouldn't have put our card details in yet it wouldnt accept the code without card details?. I will wait to see if my bank account is charged since as you rightly said the £10 was discounted on screen when applying the code.
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Re: iFollow, including new App

Postby Dave Wayne » Fri Sep 11, 2020 4:20 pm

Chrisuknottm wrote:
part time pete wrote:
geoffhill wrote:I purchased my match pass on the 9th.£10 was taken out of my account but has not been credited back in.I went ith the cluband saw Lynn and she gave me a number to ring to complain.She said it had nothing to do with the club.I rang the number and left a message.Not heard anything yet.


Why did you pay if you are season ticket holder. All the details say you have to have the code and enter it when you purchase.


Hi Pete I read your previous message saying that we'd get a receipt saying you'd paid £10 but wouldn't be charged but now your response here (and sorry if I'm confused) says we shouldn't have put our card details in yet it wouldnt accept the code without card details?. I will wait to see if my bank account is charged since as you rightly said the £10 was discounted on screen when applying the code.

When you put the code in you had to click the 'Apply' button just below where you entered the code.
Once you had done that it then showed an initial charge of £10, a discount of £10, and a final balance of £0.
You still had to enter your card details to accept the purchase but wouldn't be charged anything.
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Re: iFollow, including new App

Postby arsene wengers coat » Fri Sep 11, 2020 5:43 pm

What happens if you buy the game 5 mins before KO?
You've got to go there and come back, to know where you've been.
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Re: iFollow, including new App

Postby Martin Shaw » Fri Sep 11, 2020 6:03 pm

arsene wengers coat wrote:What happens if you buy the game 5 mins before KO?

Should work (I have done that for games involving other clubs last season and the season before). But you'd miss the first 5 minutes of the broadcast :-)
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Re: iFollow, including new App

Postby Martin Shaw » Fri Sep 11, 2020 10:27 pm

if you're a Stags season ticket holder and are not familiar with iFollow, EFL have put together some Q&As ahead of tomorrow

https://ifollow.zendesk.com/hc/en-us/ar ... romo-code-
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Re: iFollow, including new App

Postby Tippy Tappy Football » Fri Sep 11, 2020 11:26 pm

Is anybody having trouble watching full match replays on IFollow?

I just get "Register Now" on the full match video and it just then takes me to a match report. The same happens in the results section.
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Re: iFollow, including new App

Postby one f in mansfield » Fri Sep 11, 2020 11:38 pm

Tippy Tappy Football wrote:Is anybody having trouble watching full match replays on IFollow?

I just get "Register Now" on the full match video and it just then takes me to a match report. The same happens in the results section.


I just keep getting the Northampton away game on latest videos .watched a couple of videos on you tube that must be available on I follow but I only get written reports on there. Maybe because I am using my iPad.will try laptop tomorrow.
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Match pass

Postby Opus » Sat Sep 12, 2020 11:15 am

I have purchased a match pass for today's game but reading the blurb it seems as though I also have to subscribe to I follow.
Is this is correct
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