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Ifollow again

Postby Sneag » Tue Oct 22, 2019 6:27 pm

Sorry to be tech dunce again.

Paid for tonight's game, it's happily took my money, now going on and endless loop when I try to get the game.
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Re: Ifollow again

Postby tebarker26 » Tue Oct 22, 2019 6:31 pm

I think the stream only starts at 7.30
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Re: Ifollow again

Postby MTFCMAD » Tue Oct 22, 2019 6:36 pm

It normally comes on ten mins before kick off.
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Re: Ifollow again

Postby Son Of Sherwood » Tue Oct 22, 2019 6:52 pm

Cleared itself up now Sneag
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Re: Ifollow again

Postby bobbystagsfan » Tue Oct 22, 2019 7:08 pm

commentary is ahead of the video for me, anyone know how to fix that? perfect picture but it's just annoying when you know what's coming :lol:
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Re: Ifollow again

Postby NorthLondonStag » Tue Oct 22, 2019 7:11 pm

Same here. It’s really annoying as you get to know what happens ahead of The picture. Not sure you can fix it probably their feed
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Re: Ifollow again

Postby MTFCMusings » Tue Oct 22, 2019 7:16 pm

Turn the sound off?
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Re: Ifollow again

Postby arsene wengers coat » Tue Oct 22, 2019 7:23 pm

Sometimes ifollow gets stuck.in a replay loop, just show the same shot about 4 times while commentary carries on.
You've got to go there and come back, to know where you've been.
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Re: Ifollow again

Postby bobbystagsfan » Tue Oct 22, 2019 7:28 pm

MTFCMusings wrote:Turn the sound off?



Or they could fix a paid service
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Re: Ifollow again

Postby MTFCMusings » Tue Oct 22, 2019 7:33 pm

bobbystagsfan wrote:
MTFCMusings wrote:Turn the sound off?



Or they could fix a paid service


Of course. But do you want to knows what’s going to happen before it happens or not?
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Re: Ifollow again

Postby gazza1988 » Tue Oct 22, 2019 7:47 pm

It doesn't happen every game. Maybe it's down to server load (we are league 2 and they will be streaming the other EFL games as well)? I'd wager more people are streaming the video than normal, what with it being £10 for UK fans.
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Re: Ifollow again

Postby Chants » Tue Oct 22, 2019 7:49 pm

No lag between audio and video on Chrome now
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Re: Ifollow again

Postby Number63 » Tue Oct 22, 2019 9:20 pm

They are pretty good at giving you a credit for another match if you contact them ......
Not much matches Mansfield
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Re: Ifollow again

Postby spanishstag » Wed Oct 23, 2019 10:23 am

Mine was rubbish last night ,at least five times in the first half it just dropped out after pixillating ,then i got a shot of the west stand ,and could hear 2 stewards talking about not letting anyone beyond this point ,five bloody times same picture same conversation between stewards second half was not to bad tbh , usually no problems at all
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Re: Ifollow again

Postby Martin Shaw » Wed Oct 23, 2019 10:35 am

spanishstag wrote:Mine was rubbish last night ,at least five times in the first half it just dropped out after pixillating ,then i got a shot of the west stand ,and could hear 2 stewards talking about not letting anyone beyond this point ,five bloody times same picture same conversation between stewards second half was not to bad tbh , usually no problems at all


There was a problem with the audio being out of sync with the video in the latter stages of the first half and thanks to those who alerted us. Mark Stevenson contacted NeuLion, who run the service for EFL, at half time, as did Son of Sherwood, and they fixed it for the second half. I think they were aware of it in the first half but couldn't fix until half time. Sorry about that.

But the picture quality was fine. Spanishstag - your issues must have been down to your internet connectivity.
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Re: Ifollow again

Postby spanishstag » Wed Oct 23, 2019 11:58 am

Martin Shaw wrote:
spanishstag wrote:Mine was rubbish last night ,at least five times in the first half it just dropped out after pixillating ,then i got a shot of the west stand ,and could hear 2 stewards talking about not letting anyone beyond this point ,five bloody times same picture same conversation between stewards second half was not to bad tbh , usually no problems at all


There was a problem with the audio being out of sync with the video in the latter stages of the first half and thanks to those who alerted us. Mark Stevenson contacted NeuLion, who run the service for EFL, at half time, as did Son of Sherwood, and they fixed it for the second half. I think they were aware of it in the first half but couldn't fix until half time. Sorry about that.

But the picture quality was fine. Spanishstag - your issues must have been down to your internet connectivity.

I dont think it was martin ,every time it happened i just went to home on the stags website ,then back to match centre ,clicked watch live and it came straight back again
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Re: Ifollow again

Postby Spiritater » Wed Oct 23, 2019 9:35 pm

Martin Shaw wrote:
spanishstag wrote:Mine was rubbish last night ,at least five times in the first half it just dropped out after pixillating ,then i got a shot of the west stand ,and could hear 2 stewards talking about not letting anyone beyond this point ,five bloody times same picture same conversation between stewards second half was not to bad tbh , usually no problems at all


There was a problem with the audio being out of sync with the video in the latter stages of the first half and thanks to those who alerted us. Mark Stevenson contacted NeuLion, who run the service for EFL, at half time, as did Son of Sherwood, and they fixed it for the second half. I think they were aware of it in the first half but couldn't fix until half time. Sorry about that.

But the picture quality was fine. Spanishstag - your issues must have been down to your internet connectivity.

but shouldn't folk get a credit or their money back if they're not getting what they pay for? imagine goin to cinema and same happen, you'd DEMAND your money back wouldn't you? 'Sorry' just wouldn't be acceptable
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Re: Ifollow again

Postby spanishstag » Thu Oct 24, 2019 6:31 am

To be honest last night was a one off ,usually its fantastic so i cant really grumble :mtfc:
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Re: Ifollow again

Postby Spiritater » Thu Oct 24, 2019 6:41 am

But if it's not what you've paid for shirley any decent professional outfit should say,'oh our mistake, have a free one on us'.
You'd not stand for it if you went to the cinema.
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Re: Ifollow again

Postby spanishstag » Thu Oct 24, 2019 9:02 am

Doubt i would get much for about £2.50 a game its not even a pint well not in england
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Re: Ifollow again

Postby Martin Shaw » Thu Oct 24, 2019 9:13 am

Spiritater wrote:But if it's not what you've paid for shirley any decent professional outfit should say,'oh our mistake, have a free one on us'.
You'd not stand for it if you went to the cinema.


Had there been a chunk of play where the video had failed and some of the match missed due to the broadcast, then in my opinion there would have been a case for a refund. There wasn't.
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Re: Ifollow again

Postby gazza1988 » Fri Oct 25, 2019 6:57 am

We paid for video and commentary. We got that. It wasn't in sync for the first half but that could be down to a computer error.

Like Martin said if a decent portion of the game had no video and/or no commentary then they aren't delivering what you pay for.

Thats why there was the big stink a few years back when 103.2 were doing away commentary and kept cutting away for cricket scores. We had grounds for complaint because they didn't provide full match commentary. However I. That instance ifollow were protected because their job is to provide the audio in full from the club and/or their partners. They beamed the cricket scores as well.
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Re: Ifollow again

Postby golfmickeyboy » Fri Oct 25, 2019 7:46 am

Somebody commented about the commentary being out of sync at the start of the season and somebody else replied that pressing the 'Live' button was the solution. It seems to work!
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Re: Ifollow again

Postby gazza1988 » Fri Oct 25, 2019 5:24 pm

Yeah it can sort it. Same as refreshing the browser can fix it. After this then it's their end.
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Re: Ifollow again

Postby the saint » Sat Oct 26, 2019 2:21 pm

is live video coverage availble for todays game or just audio ... thanks
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