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Stewarding last night

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Stewarding last night

Postby part time pete » Wed Aug 14, 2019 2:43 pm

Complete shambles.

On who’s orders was it that an 85year old was initially being prevented to sit in his ticketed number seat in the upper west stand. In the end said supporter just ignored steward and sat in his numbered seat anyway.

Something about seat blocks above the Morecambe supporters being keep empty to stop things being thrown down on them.

Ridiculous if true.
Can we play Accrington Stanley every week.
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Re: Stewarding last night

Postby DAVE H » Wed Aug 14, 2019 3:28 pm

I booked 5 tickets for west stand upper block L, when we went to our seats someone was sat in them and refused to move ,they said steward told them it was unreserved seating and you can sit were you want ,when I challenged steward about this he said to sit were we can he cant do anything about it .whats point in choosing your seats in advance may as well say unreserved seating on ticket
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Re: Stewarding last night

Postby Stoney » Wed Aug 14, 2019 5:35 pm

Shurrup whinging Hibberd
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Re: Stewarding last night

Postby NorthLondonStag » Wed Aug 14, 2019 6:41 pm

If the seating is reserved then surely it’s reserved. End of. If I booked 5 tickets for me and the family to watch and I reserved 5 seats then I would expect those 5 seats to be available to me. I’ve spent the best part of a hundred quid to sit together and I would expect that. I can’t see that this is a difficult concept.
As the reserved bit is part of the reason you are paying for it.

You wouldn’t turn up to a theatre or a test match and expect random seating on a first come first served basis. It’s sinple customer service.
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Re: Stewarding last night

Postby oldweststander » Wed Aug 14, 2019 7:28 pm

Ordered by a steward on Saturday, "don't lean on the backs of the seats" says it all really.
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Re: Stewarding last night

Postby EdwinstoweStag » Wed Aug 14, 2019 9:00 pm

I don’t believe any other club at our level could make such a hash of handling a crowd of this size.
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Re: Stewarding last night

Postby Chrisuknottm » Wed Aug 14, 2019 9:02 pm

And absolute silence from the club
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Re: Stewarding last night

Postby EdwinstoweStag » Wed Aug 14, 2019 9:05 pm

Chrisuknottm wrote:And absolute silence from the club

Were any of the directors at the ground last night?
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Re: Stewarding last night

Postby part time pete » Wed Aug 14, 2019 9:24 pm

All the problems started because of the decision to close the north stand and put the Morecambe fans in the end block of the lower west stand.

Someone then made the decision that blocks of seats must be empty between the away and home fans even though tickets had already been sold for these ‘empty’ blocks.

Brewery and p is s up come to mind.
Can we play Accrington Stanley every week.
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Re: Stewarding last night

Postby Stags 2002 » Wed Aug 14, 2019 9:46 pm

EdwinstoweStag wrote:
Chrisuknottm wrote:And absolute silence from the club

Were any of the directors at the ground last night?


No one important from a matchday perspective just the stadium director Paul Broughton :lol: in the director's boss on his phone as it all unfolded behind him.

My summary was this.

Decision was made in advance to close blocks based on tickets sold. Probably the right decision in fairness at that time.

Sun came out and was a decent summer evening.

People decided last minute (myself included) to go to the game.

No one kept an eye on the sudden influx of ticket sales.

Chaos ensues in the typical Mansfield town way.
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Re: Stewarding last night

Postby Richard Cranium » Wed Aug 14, 2019 11:20 pm

Only at Mansfield could there be chaos in a sub 2000 crowd
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Re: Stewarding last night

Postby Jamie » Wed Aug 14, 2019 11:56 pm

Richard Cranium wrote:Only at Mansfield could there be chaos in a sub 2000 crowd


Only at Mansfield would they try to squeeze 1800 fans through 2 turnstiles at the last minute. Messing up seating arrangements and confusing everyone without doing anything pro active to help.

I asked one of the stewards why one of the 10 of them (all stood around doing nothing) wasn't telling fans what was happening as they arrived. Lots of people, myself included, walked past the huge queue and up to the north end turnstiles, only to walk right back again with no idea what was going on. The response was a shrug of the shoulders. How hard is it for the powers that be to think about what is likely to happen and do something simple and curtious to assist fans.

All that nonsense and for what? To save a few quid somehow? Away fans still entered via the NS, there were still stewards in the NS all game doing nothing. I dont get it or what it achieved other than to piss everyone off.
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Re: Stewarding last night

Postby EdwinstoweStag » Thu Aug 15, 2019 1:00 am

They closed the catering booth in the IGU (north side) but nobody told the kids staffing it. They had the shutter up, and were stood looking befuddled in their tabbards, with not a pie or sausage roll in sight!
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Re: Stewarding last night

Postby bellwhiff » Thu Aug 15, 2019 7:34 am

Chrisuknottm wrote:And absolute silence from the club

I’m not sure of your point. Have you made a complaint ?
Do you think the Directors comb through here looking for issues ?

Oh dear.
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Re: Stewarding last night

Postby Chrisuknottm » Thu Aug 15, 2019 7:41 am

bellwhiff wrote:
Chrisuknottm wrote:And absolute silence from the club

I’m not sure of your point. Have you made a complaint ?
Do you think the Directors comb through here looking for issues ?

Oh dear.


There were clearly issues and a lack of organisation and cohesion at different levels for the game.

The Club should have been directly aware of that chaos because of their responsibility and come out and explained what happened and why decisions were or were not made contributing to a poor match day experience for some which is surely the last thing they want?
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Re: Stewarding last night

Postby Sneag » Thu Aug 15, 2019 8:13 am

bellwhiff wrote:
Chrisuknottm wrote:And absolute silence from the club

I’m not sure of your point. Have you made a complaint ?
Do you think the Directors comb through here looking for issues ?

Oh dear.


A look out the window at the massive queue for the IGU when the club had sold less than 2,000 tickets should have been all the clue they needed that there was a problem.
MANSFIELD TOWN FC - SPOILING YOUR WEEKENDS SINCE 1910.
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Re: Stewarding last night

Postby FarnieStag » Thu Aug 15, 2019 10:21 am

I've been banging on about for a while now, it seems to me the club really have no respect whatsoever for the fans (or at the very least a smug and probably true realisation that we'll out up with anything)...
Ridiculous no pay-on-the-day turnstile system, match prices rising on the day despite thousands of empty seats, frequently faulty turnstiles, a frosty and rude women seemingly running the ticket office, dreadful incentives for kids to attend stifling the future lifeblood of the club, poor and sometimes aggressive stewards, tea kiosks in Upper West closed on first match of the season, season ticket prices that are dearer than a lot of Championship clubs, very poor online ticket system, and now closing most of the ground for matches they deem unattractive with the predictable chaos. Anything else anyone?
To a degree the club can get away with this if the club are regularly winning matches, but if we're struggling on the pitch the club will begin to reap what they sow. I'll put my tin hat on now and await the inevitable abuse the daring to criticise anything about John Radford's MTFC
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Re: Stewarding last night

Postby NG17_stag » Thu Aug 15, 2019 10:27 am

DAVE H wrote:I booked 5 tickets for west stand upper block L, when we went to our seats someone was sat in them and refused to move ,they said steward told them it was unreserved seating and you can sit were you want ,when I challenged steward about this he said to sit were we can he cant do anything about it .whats point in choosing your seats in advance may as well say unreserved seating on ticket


5,000 empty seats in the home end... just sit on the next row and stop moaning. Nothing worse than those people who come in 1 minute prior to kick off saying “you’re sat in my seat” when there’s 10 other free seats on the same row.
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Re: Stewarding last night

Postby EdwinstoweStag » Thu Aug 15, 2019 10:53 am

NG17_stag wrote:
DAVE H wrote:I booked 5 tickets for west stand upper block L, when we went to our seats someone was sat in them and refused to move ,they said steward told them it was unreserved seating and you can sit were you want ,when I challenged steward about this he said to sit were we can he cant do anything about it .whats point in choosing your seats in advance may as well say unreserved seating on ticket


5,000 empty seats in the home end... just sit on the next row and stop moaning. Nothing worse than those people who come in 1 minute prior to kick off saying “you’re sat in my seat” when there’s 10 other free seats on the same row.


Who made you the seat monitor?
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Re: Stewarding last night

Postby sw19stag » Thu Aug 15, 2019 11:03 am

FarnieStag wrote:I've been banging on about for a while now, it seems to me the club really have no respect whatsoever for the fans (or at the very least a smug and probably true realisation that we'll out up with anything)...
Ridiculous no pay-on-the-day turnstile system, match prices rising on the day despite thousands of empty seats, frequently faulty turnstiles, a frosty and rude women seemingly running the ticket office, dreadful incentives for kids to attend stifling the future lifeblood of the club, poor and sometimes aggressive stewards, tea kiosks in Upper West closed on first match of the season, season ticket prices that are dearer than a lot of Championship clubs, very poor online ticket system, and now closing most of the ground for matches they deem unattractive with the predictable chaos. Anything else anyone?
To a degree the club can get away with this if the club are regularly winning matches, but if we're struggling on the pitch the club will begin to reap what they sow. I'll put my tin hat on now and await the inevitable abuse the daring to criticise anything about John Radford's MTFC


Very valid points.
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Re: Stewarding last night

Postby ironbru » Thu Aug 15, 2019 11:09 am

EdwinstoweStag wrote:
NG17_stag wrote:
DAVE H wrote:I booked 5 tickets for west stand upper block L, when we went to our seats someone was sat in them and refused to move ,they said steward told them it was unreserved seating and you can sit were you want ,when I challenged steward about this he said to sit were we can he cant do anything about it .whats point in choosing your seats in advance may as well say unreserved seating on ticket


5,000 empty seats in the home end... just sit on the next row and stop moaning. Nothing worse than those people who come in 1 minute prior to kick off saying “you’re sat in my seat” when there’s 10 other free seats on the same row.


Who made you the seat monitor?


That would be a better idea
Lets have monitors to greet us and show us to our seats
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Re: Stewarding last night

Postby weststander » Thu Aug 15, 2019 1:03 pm

That looks like the wife hugging the mother in law
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Re: Stewarding last night

Postby Random Hero » Thu Aug 15, 2019 4:19 pm

Same shambles different season. I'm not sure why we are shocked anymore.

Get Contactless payments on the gates for crying out loud. It's basic 2019 stuff.
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Re: Stewarding last night

Postby Random Hero » Thu Aug 15, 2019 4:22 pm

sw19stag wrote:
FarnieStag wrote:I've been banging on about for a while now, it seems to me the club really have no respect whatsoever for the fans (or at the very least a smug and probably true realisation that we'll out up with anything)...
Ridiculous no pay-on-the-day turnstile system, match prices rising on the day despite thousands of empty seats, frequently faulty turnstiles, a frosty and rude women seemingly running the ticket office, dreadful incentives for kids to attend stifling the future lifeblood of the club, poor and sometimes aggressive stewards, tea kiosks in Upper West closed on first match of the season, season ticket prices that are dearer than a lot of Championship clubs, very poor online ticket system, and now closing most of the ground for matches they deem unattractive with the predictable chaos. Anything else anyone?
To a degree the club can get away with this if the club are regularly winning matches, but if we're struggling on the pitch the club will begin to reap what they sow. I'll put my tin hat on now and await the inevitable abuse the daring to criticise anything about John Radford's MTFC


Very valid points.


I agree with every word. The match day experience at Field Mill is diabolical - I'm finding other things to do with my Saturdays on a much more regular basis nowadays. I come away feeling depressed - and its usually nowt to do with the action on the pitch.

Customers are treated like second class citizens time and time again, yet we are expected to 'like it or lump it' through loyalty to the club? No thanks. My tether is firmly at its end, and I suspect many feel the same.
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Re: Stewarding last night

Postby Random Hero » Thu Aug 15, 2019 4:41 pm

2015/16 season

Image

2018/19 season

Image

2019/20 season

Image


The club obviously don't care.
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